Privacy Policy
This Privacy Policy describes how Gerlis Ceramics ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website [www.gerlis.my] ("the Site") or engage with our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our Site and providing us with your personal information, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information
1.1 Information You Provide: We may collect personal information that you voluntarily provide when you:
Create an account on our Site
Place an order or make a purchase
Subscribe to our newsletter or mailing list
Contact us through the Site's contact form or via email
The types of personal information we may collect include:
Your name, email address, postal address and phone number
Payment information (e.g., credit card details) for completin g transactions
Any other information you choose to provide to us
1.2 Automatically Collected Information: When you visit our Site, certain information may be automatically collected, such as your IP address, browser type, operating system and referring URLs. We may also use cookies or similar tracking technologies to enhance your experience on our Site. You have the option to disable cookies through your browser settings, but doing so may affect certain features and functionality of the Site.
2. Use of Personal Information
We may use the personal information we collect for the following purposes:
To process and fulfill your orders, including shipping and delivery
To communicate with you about your orders, inquiries or requests
To provide you with information, updates and promotions about our products, services and events with your consent
To personalize and improve your experience on the Site
To prevent and detect fraud and other unauthorized or illegal activities
To comply with applicable lawas, regulations or legal obligations
3. Sharing of Personal Information
We may share you r personal information with third parties in the following circumstances:
With service providers and partners who assist us in operating our business, such as payment processors,
shipping companies and marketing agencies. These third parties are contractually obligated to protect your personal information and only use it for the purposes specified by us.
When required by law, legal process or a regular authority.
In the event of a merger, acquisition or sale of all or a portion of our business assests. We will notify you via email and/ or a prominent notice on the Site of any change in ownership or use of your personal information.
4. Data Retention
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When no longer needed, we will securely dispose of or anonymize your personal information.
5. Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information. You can:
Access, correct, update or delete your personal information by contacting us directly.
Opt-out of receiving promotional emails or marketing communications by following the instructions in the email or contacting us.
Disable cookies through your browser settings.
Object to or restrict the processing of your personal information, subject to legal limitations.